Research by the Competition And Markets Authority in 2015 has revealed that 8 out of 10 users who search online for products will ignore a site with a single bad review
According to a recent survey by Forrester Research, 72% of consumers trust online reviews as much as personal recommendations from friends and family.
In the UK alone it is estimated that in excess of £23 Billion of products and services are purchased after seeing online product reviews. And according to trends this will increase year on year.
"It takes twenty years to build a good reputation and only five minutes to ruin it.
If you think about that you`ll do things a lot differently"
"Our reputation is more important than the last hundred million dollars.”
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Over 45% of UK businesses feel that bad online reviews are causing them to lose sales and profits and many companies are actually losing between £5,000 to £100,00 due to bad reviews.
Good reviews can help you sell more of your products or services……but did you know that online reviews go a long way to giving your website more credibility with the search engines?
Research has also shown that consumer reviews have more of an impact than search engine results when it comes to influencing a buying decision.
Many companies suffer from bad reviews by competitors or disgruntled current or former staff, and when customers post bad reviews 30% do not know how to handle or reply to complaints online.
Now you can take control of the reviews about your business and our Review Builder software will get you more good reviews and less bad ones
"There is no advertisement as powerful as a positive reputation traveling fast.”